6/20/2023 0 Comments Reg cc check holdsInstead of just quoting regulations, our manual uses layman’s terms and easy-to-understand language, and is written specifically for the perspective of a teller. This program comes with a downloadable training manual that outlines (in great detail) everything covered in the training video. This is an optional delivery method, so just contact us to set up a private portal for you at no additional cost.ĭownloadable Manual. This option comes with an easy-to-access URL and simple password, that can be used by everyone on your team to view the training video. As an alternative to downloading our training video, we can set your team up with a private portal that can be used to deliver the training video to your team. (We have a higher resolution option of 1.6 GB and a low resolution option of 794 MB.)Ī Private Portal for Video Viewing (Optional). Whatever method is used, having a downloadable training video provides the flexibility needed to ensure that Reg CC teller training is as efficient as possible. For example, some may choose to distribute the video to all branch managers so they can conduct the training at a time that is convenient for them and their team (such as a team meeting), while others may choose to have the video on a shared drive and require all tellers to watch the training video on their own. Instead of trying to cram all of your tellers into a single conference room at a mid-day time that makes it impossible to have everyone involved, our program allows you to use the downloaded training video as you see fit. To make things as easy as possible in training all of your tellers who work in different branches, our training video comes with a download option. Specifically, our program offers the following:Ī Downloadable Training Video. Therefore, we have done our best to make things as easy as possible for you. We understand that effectively training all of your tellers on these new rules could be a huge undertaking for some. Different Ways to Conduct Reg CC Teller TrainingĪs training tellers can often be a logistical challenge due to scheduling and the spread out nature of branch locations, our Reg CC Training for Tellers provides flexibility in how you want to use it to deliver the training your team needs. Using layman’s terms and easy-to-understand language, our straightforward training video is accompanied by a comprehensive, but uncomplicated, training manual. As Regulation CC training can be difficult to understand and even explain (plus the new changes that made things even more complicated), our Reg CC Training for Tellers simply explains everything a teller needs to know about check holds under Regulation CC. One of the biggest benefits our training program offers is that it will save trainers and managers significant amounts of time. Saving Time With Reg CC Training for Tellers Our Reg CC Training for Tellers is designed to provide front-line employees with everything they need to know about placing holds, including a comprehensive training on the funds availability rules of the regulation. This program would also be great for those responsible for overseeing check holds in your organization, as well as auditors and compliance professionals who need to understand the hold requirements of Regulation CC. This program would be perfect for any depository institution that wants to train their tellers on the hold rules, as they are in Regulation CC (not just what your policy says). This program dives into the nuances of the rule so that your team can be empowered to place holds on checks without worrying that they may have done the hold incorrectly - or worse, just avoiding placing the hold altogether. tellers) with in-depth training on the hold rules of Regulation CC. Our Regulation CC Training for Tellers program is designed to provide your front line (i.e. Therefore, it is imperative that depository institutions make sure their team is comfortable with the hold rules of Regulation CC. When a teller or other employee doesn’t fully understand the rules that apply to check holds, they will often either just avoid placing a hold altogether - which increases the risk for your institution - or they may place the hold wrong - which can cause a regulatory violations. The main reason being that the rules are just complicated. Check holds are a challenge for almost every depository institution for a few reasons.
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